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implementierung von service qualita basierend auf iso iec 20000 ein management leitfaden michael kunas

EGYBYTE ISO/IEC 20000-1:2018 Implementation Toolkit The ISO/IEC 20000-1:2018 SMS implementation toolkit provides all the SMS processes with well defined roles and ...

ISO 20000-1 IT Service Management webinar ISO20000-1:2018 – International Standard's best kept secret. The ISO 20000-1 IT service management standard is often ...

ISO 20000 1 Awareness Training

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